Help and Support

Eco-Friendly Hosting with Human-First Support

WhatsApp

Contact us via WhatsApp for general enquiries between 09:00-18:00 7 days a week.
For accounts and technical assistance please use the methods below.

SEARCH KNOWLEDGE BASE
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Technical Support

Help with migrations, the Control Panel, and all technical issues.

Support@brackenhost.uk
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Accounts & Billing

Enquiries regarding invoices, payments, Hero codes and our annual Poppy Appeal donations.

accounts@brackenhost.uk
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General Info

Questions and general enquiries about our services and our green infrastructure or new hosting partnerships.

info@brackenhost.uk
Current Response Time * We aim at 4 Hours
Operations Centre Abergele, North Wales
Trading Status Martin Paul Moyse T/A Bracken Host

* Although we aim at a response time of 4 hours as a sole trader this is not always possible. However rest assured that we will respond within a maximum of 24hours.